Free Shipping On Orders Over $75

ANSWERS TO YOUR QUESTIONS

Shipping Information

WHAT SHIPPING METHODS ARE AVAILABLE?
We offer free domestic shipping via USPS for all orders of $75 or more. We also ship through USPS and DHL. We offer discounted international shipping through USPS, FedEx, UPS, DHL and other carriers.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
Orders in the US will typically be processed within 24 hours, and will be delivered in 5-7 days. International shipments can take 10-30 days, depending on the carrier. International buyers will be notified of estimated shipment date upon shipping.
IMPORTANT INTERNATIONAL SHIPPING INFORMATION?
We offer discounted international shipping through a third-party called FlavorCloud that finds the cheapest shipping options. Our international shipping prices include duties and taxes, so you won't have to pay any surprise fees!

Product Information

ARE YOUR WATCHES WATER PROOF?
Turnt watches are splash resistant. They can withstand hand washing and light rain. We do not recommend bathing, showering, swimming, or submerging the watch in water.
WHAT IS YOUR WARRANTY POLICY?
We will exchange any watch that has a manufacturing defect. We do not cover any cosmetic damage done or normal wear and tear.
WHAT MATERIALS ARE YOUR WATCHES MADE FROM?
Our wristbands are made of genuine leather. Our watch cases are a combination of aluminum and stainless steel.
CAN I GIFT A WATCH TO A FRIEND?
Yes! Our watches arrive in fun gold packaging, and we’d be happy to include a personal note from you to make it extra special. Just include that in the notes when you make your purchase or reach out at info@turtnwatches.com.
DO YOU COLLABORATE WITH ARTISTS / CREATORS?
Yes! We love collaborating with others. Reach out at info@turntwatches.com to tell us a little bit more about yourself!
WHAT SIZE ARE YOUR WATCHES?
Our watches are one-size-fits-most, including most small children and large adults.

Orders and Returns

WHAT IS YOUR RETURN POLICY?
We offer a 30 day return policy for all of our watches. If it's not for you, send it back for a full refund. Please visit our Returns Page at the bottom of the page for more information. International orders will need to pay for shipping of the returned item. We will arrange for easy return.
HOW CAN I CANCEL OR CHANGE MY ORDER?
We work to get your orders out as soon possible, meaning there is limited time to change or cancel your order. If you want to cancel your order, reach out to us as soon as possible at info@turntwatches.com.
WHERE WILL MY ORDER SHIP FROM?
All orders ship from our headquarters in Los Angeles, California.
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